BREAKING NEWS!!!
Thanks to Wilson County Television (WCTV) for putting this informational video together to get the word out about Smart 911.
WCTV can be seen on Spectrum 198, U-verse 99 and a link to their stream can be found on their web site
I'm very proud of our PSAP and the hard work our team puts into their prospective roles. They all pitch in to make sure we are being our BEST, and the data has shown how the role of our telecommunicators makes a difference and truly saves seconds! To get to that point, the telecommunicators participate in a training regiment that APCO now recognizes! I tasked Bridgett Clark to work with Jennifer Winfree to bring our agency the prestigious honor of being recognized for our training curriculum. Over 2,000 hours of work went into gathering data, files, and lesson plans to be scrutinized by APCO International. I also want to thank the many telecommunicators who sometimes pitched in to assist in reformatting or gathering data.
APCO's website shows only two PSAPs in Tennessee hold the Certification:
Clarksville Police and Fire Dispatch, Clarksville, TN
Hamilton County 911 Emergency Communications District, Chattanooga, TN
Only ninety-one others throughout the United States have earned this Certification!
I've always said the proof is in our work and the data, but this is only possible because of the men and women behind the headset!
What does this mean? It means that our training program complies with national standards.
According to APCO International's website " Initial and continuing training is exceedingly important for public safety telecommunicators because they provide essential services in an ever-expanding and rapidly changing public safety environment"
They go on to say: "Building and implementing a successful agency training program requires many resources and dedication. APCO's Agency Training Program Certification, an initiative of Project 33, provides a way for public safety agencies to certify that their training programs meet APCO American National Standards (ANS). An agency's curriculum, training materials, and supporting documentation are reviewed and checked for compliance".
If ever someone needed proof that the Wilson County 911 team is dedicated to saving lives, well, this is it folks. This is as prestigious as it gets!
You may now TEXT to 911!! IT IS ALWAYS BEST TO CALL IN AN EMERGENCY. Learn more by clicking the button below. Remember: TEXT IF YOU MUST, CALL IF YOU CAN.