​     In the last 6 months of 2021, 9-1-1 received over 6,300 notifications for calls!!  What do we do with these notifications?  We call them back, of course!  We NEVER assume that this type of call is an accident!  This is written into our policies.  We try to utilize this tool, and every tool in our tool box, to its greatest potential.  It is because of this that RapidSOS named Wilson County 9-1-1 NUMBER 1 in the STATE in the utilization of this tool. There have been MANY times that our policies and this tool that lives have been saved.  

Using one of the back up phones, we dialed 9-1-1 in order to show what the expanded view looks like.  As you can see, it provides a wealth of information.  Not only does it show a number that may hang up or call in, but there is also an ALERT tab for alarms, such as fire, panic, burglary, and medical.   

RapidSOS

     In 2021, Wilson County 9-1-1 received HUNDREDS of ALERTS/ALARMS from different alarm companies.  It is our policy that we notify each agency to ensure that the alarm company has indeed contacted the correct agency.  ALL of the time, 9-1-1 received the notification prior to the agencies being called by the alarm company. Most of the time, when contacting the agencies, we are giving alarm related information PRIOR to the agencies getting calls from the alarm companies.  This allows agencies to get units enroute to the location more quickly, thus potentially saving life and/or property.  

RapidSOS VIEW

​Statistics

     Given our unique utilization of this tool, many other tools and rigorous training, Wilson County 9-1-1 is ready, willing, and able to serve ALL citizens and visitors of our great county.  We take great pride in being able to offer professional service to this community.  It is a PRIVILEDGE to serve each and every one of you.