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MISSION STATEMENT
THE MISSION OF THE WILSON EMERGENCY
COMMUNICATION DISTRICT (WILSON COUNTY 911)
IS TO PROVIDE PROMPT EFFICIENT RESPONSE TO
CALLS FOR EMERGENCY SERVICES; DELIVERED BY
WELL TRAINED, DEDICATED EMPLOYEES, UTILIZING
THE LATEST IN COMMUNICATIONS TECHNOLOGY

MESSAGE FROM THE DIRECTOR

Wilson Emergency Communications District (WECD) began receiving 911
calls in August 1990. The transfer method was chosen and continues to be used
for processing calls. All 911 calls made within Wilson County are received at
WECD and transferred to the applicable emergency responder. WECD
receives over 35,000 calls per year. Seventy percent of these calls are from cell
phones. Seventy percent are calls for law enforcement. Twenty five percent are
medical calls. Less than five percent are fire calls. Twenty five percent are
unintentional non-emergency calls transferred to law enforcement responders.
WECD utilizes the most advanced communications technologies for
processing calls and is among the first in the nation to implement Next
Generation 911 internet protocol. WECD has invested over half a million
dollars in a computer network consisting of fourteen call processing stations
that connects all emergency responding agencies to WECD databases. These
databases including landline phone numbers with applicable names and
addresses, aerial photography labeled with all roads and addresses, 911 call
history and 911-SAFER participant data. This data is vital in providing prompt
efficient emergency services. WECD is committed to maintaining accurate
databases.

Click on which mailbox
helps Emergency
Responders find YOU?

Know Your Location or the
Location of the Emergency.

Answer the 9-1-1 Operators
questions....
Do you need, "Police, Fire or
Ambulance"?

Your call will be Transferred to
the Appropriate Agency.

PLEASE DO NOT HANG UP UNTIL
TOLD TO DO SO!